Version: 11 October 2026
1. Who we are and what these terms cover
Estudia-España is operated by Peter und Michael Hughes Sprachdienste GbR, Lindenthaler Straße 7, 04155 Leipzig, Germany (info@estudia-espana.eu) – “we” or “Estudia-España”.
These terms apply to the use of our website and to our services: advice on and the booking of language courses, accommodation and related services at our partner schools in Spain and Latin America.
2. Our role: we act as intermediary
We arrange courses, accommodation and other services of our partner schools in the name and on behalf of the respective school, as a travel intermediary within the meaning of § 651v of the German Civil Code (BGB). The contract for the course, the accommodation and any other service of the school is concluded directly between you and the school. The school’s own terms and conditions apply to that contract; they are linked in the booking and enquiry forms and sent to you with the confirmation.
We do not run schools or accommodation ourselves and do not arrange flights or other transport. Our responsibility is to arrange your booking correctly and to pass on information and payments properly (see section 10).
3. Booking
The customer submits a non-binding request online. We then send a binding offer by e-mail. The contract is concluded by the customer’s payment.
- Booking request. Sending the booking form is a non-binding request. There is nothing to pay at this stage.
- Availability check. We ask the school to confirm availability. We get back to you within 2 working days at the latest.
- Confirmation (binding offer). We then send you a confirmation by e-mail with our binding offer: course, dates, accommodation, the total price, the reservation fee and the payment deadlines.
- Conclusion of the contract. The contract is concluded as soon as the reservation fee (or the full amount, where stated) has been received in our account within the deadline in the confirmation. If you do not pay by then, the reservation lapses and no contract is concluded.
- Enquiries. Enquiries (for example for internships, camps without published dates or school groups) are non-binding. We reply with a personal offer; a booking follows only if you accept it.
4. Prices
Prices are the schools’ official prices, less our discount where one applies, and include all compulsory fees shown in the price summary. Schools in Spain are priced in euros; some schools in Latin America in US dollars – the currency is shown with every price. Optional services (for example special diets) are charged only if booked.
If the school confirms a different price (for example because of a price change or a special request), the confirmation shows the final price before you pay anything.
5. Payment
- Reservation fee. After the confirmation you pay the reservation fee to us, usually around 20% of the total price and at least €50 / US$50, within 7 days. It is paid on account of the total price and is fully refundable if you cancel (section 7).
- Balance. The rest is paid directly to the school at least 3 weeks before the course starts; the school’s payment details are in the confirmation. Please choose the transfer option where you pay all bank charges (“OUR”), so that the school receives the full amount.
- Late bookings. If the course starts within 3 weeks, the full amount is paid to us and we pay the school.
- Paying everything to us. You can choose to pay the full amount to us in one payment, by bank transfer only; we then pay the school.
- Payments are made by bank transfer. The reservation fee is part of the total price, not an extra charge. If you cancel, we refund everything we hold beyond what the school charges you under its terms (section 7).
6. Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us (Peter und Michael Hughes Sprachdienste GbR, Lindenthaler Straße 7, 04155 Leipzig, Germany, info@estudia-espana.eu) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Your contract with the school is governed by the school’s terms, which may not provide a right of withdrawal (for example for accommodation booked for specific dates).
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)
- To Peter und Michael Hughes Sprachdienste GbR, Lindenthaler Straße 7, 04155 Leipzig, Germany, info@estudia-espana.eu
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.
7. Cancellation and changes
Please send cancellations and change requests to us in writing (email is fine); we pass them on to the school immediately. The cancellation and change conditions in the school’s terms apply to your contract with the school, including any cancellation fee the school charges.
Reservation fee. The reservation fee is paid on account of the total price. We have no costs of our own for arranging your booking, so the reservation fee is fully refundable if you cancel.
If the school’s terms charge a cancellation fee, the reservation fee we hold is set against that fee (it counts as at least part of it) and we pass it on to the school. In total you never pay more than the school’s cancellation fee; anything the school does not charge is refunded to you. The same applies to any other amounts you have paid to us, including bookings where you pay the full amount to us (late bookings, paying everything to us): we refund everything we hold beyond the school’s charge.
We strongly recommend travel cancellation and health insurance.
8. Your course and accommodation
- Courses usually start on Mondays. When a public holiday falls on the start date, classes start on the next working day; the accommodation keeps its dates. Whether lessons that fall on public holidays are made up depends on the school and is shown in the booking calendar and on the school page.
- Unless you are an absolute beginner, you take a level test and are placed in a class of your level. If there are not enough students for a class, the school may offer a course of the same value in another form (for example fewer, private lessons).
- Schools may change timetables, classrooms and activities for organisational reasons. Lessons you miss yourself (including through illness) are not made up, and meals you do not take are not refunded.
- Please tell us about health issues, allergies, disabilities and dietary needs when booking, so that we can inform the school.
- Problems with the course or the accommodation should be reported to the school straight away so that it can solve them; please also let us know.
- Students must follow the school’s rules; the school may exclude students who seriously break them.
9. Travel documents, insurance and minors
You are responsible for valid travel documents and any visa. The school provides the enrolment letter needed for a student visa once the booking is paid as required. Students under 18 must be booked by a parent or legal guardian, who accepts these terms and the school’s terms on their behalf; the school’s rules for minors apply.
10. Liability
As intermediary we are liable for arranging your booking correctly, not for the services of the school. We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the damage typical and foreseeable for this kind of contract. Information on the website comes from the schools and is checked carefully, but photos of accommodation are examples.
11. Offers and vouchers
Discounts and special offers apply as shown at the time of the booking request. Vouchers can be used for bookings through Estudia-España only, one per booking; they cannot be exchanged for cash.
12. Price match
If, after sending your booking request, you find the identical course at a lower price, we match it. The following conditions apply.
- What we match. The price match covers the course price only, not accommodation, fees or other services.
- Identical booking. The offer must be for the same course at the same school, with the same start date and duration, and with the same included services, so that we compare like with like.
- Public price. The lower price must be the school’s or provider’s publicly available price – not a personal, member, loyalty, group or other non-public rate.
- In writing. The offer must be in writing (for example an email or price list of the school or provider), be valid at the time of your booking request and be in the same currency as your booking. We may check it with the school or provider.
- 14 days. Send us your claim within 14 days of making your booking request.
- How we match. We reduce the course price of your booking by the difference. If you have already paid, we refund the difference.
- Exclusions. The price match does not apply to package offers and other package deals, group rates, bookings made with a voucher code, summer camps and school trips.
13. Website content
Texts, photos and the booking system on this website are protected; they may not be copied or used commercially without our permission. Links to other websites are provided for information; their operators are responsible for their content.
We collect reviews through our own system and through import from our previous website. We invite customers by e-mail after their course; we do not check each review automatically against our booking data.
14. Data protection
How we handle your personal data is explained in our privacy policy.
15. Dispute resolution, law and jurisdiction
We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.
German law applies. If you are a consumer, this does not take away the protection of the mandatory law of the country where you live. For merchants, the place of jurisdiction is Leipzig.
16. How the contract is concluded and stored
The customer submits a non-binding request online. We then send a binding offer by e-mail. The contract is concluded by the customer’s payment.
- Step 1: booking request. You choose your course, dates and accommodation in the booking form, enter your details and click “Send booking request”. This is a non-binding request (section 3).
- Step 2: our binding offer. We check availability with the school and send you a confirmation by email with our binding offer: course, dates, accommodation, total price, reservation fee and payment deadlines.
- Step 3: contract. The contract is concluded as soon as your payment of the reservation fee (or the full amount, where stated) has been received in our account, within the deadline in the confirmation (section 3).
Correcting input errors. The booking form is one page with a live summary “Your booking” (your choices and the price). You can check and change all entries in the form and in the summary before you send the request. If you notice a mistake after sending, write to us at info@estudia-espana.eu; as nothing is binding before the payment, we will correct the booking with you and the school.
Storage of the contract text. We store the contract text and send you the order data and our terms by e-mail: the confirmation contains the offer and these terms, our privacy policy and the school’s terms as PDF attachments. The order data is not publicly accessible on the internet: you can see your booking only through the private link to your booking page in your e-mails. Please save or print the confirmation and the terms for your own records.
Contract language. The language available for concluding the contract is English.
We do not follow any codes of conduct.